Total Quality Management Essay -- essays research papers

ManagementHolmes, Rustin L. Confronting TQM Resisters Head-On - The Medical Laboratory Observer 1996, p. 1-4AbstractTotal Quality Management involves employees running(a) in teams toward a common goal to manage the organization. This is a spreading practice in the healthcare industry. However when first presented with this new method of focussing some people are often skeptical. Many have been working under one philosophy of management for so long that they may distinguish it hard to change over to a new style. There is ways though to make this transition go smoother. The first way is to mandate accountability. by and by each decision is made make sure each employee knows what is expected of them and when. You must maintain clear commu...